Group Fitness & Instructional Classes

• Participants are highly encouraged to arrive to class on time.  For certain classes, due to the importance of a sufficient warm-up period, participants who arrive after the warm-up period will not be permitted entry to class. 
• Participants are highly encouraged to stay for the entire duration of the class to ensure participation in the proper cool-down phase.
• The Department of Campus Recreation reserves the right to adjust the schedule, class formats and instructors when necessary.
• Participants must silence cell phones and may not use cell phones during class.
• The Department of Campus Recreation reserves the right to deny/cancel enrollment/participation based on guidelines for Discipline, Suspension, and Loss of Privileges. 
• Appropriate athletic footwear/attire is required at all times. Appropriate footwear is closed-toe, closed-heel non-marking athletic shoes. Sneakers are strongly recommended. Exceptions may be made for certain programs/activities. Hard-soled, closed-toe athletic shoes or cycling shoes are recommended for all spinning and indoor cycling classes.  Shoe removal may be appropriate in Yoga and/or certain dance formats, at the instructor’s discretion.

Instructional Classes & Programs

Within the 10 days of the first scheduled class participants can cancel their registration and will be provided a prorated refund for the remaining classes.

After the 10th day of the first scheduled class participants may request to cancel their registration with a prorated refund for the remaining classes with documentation from their healthcare provider stating that they can no longer participate in the class. Refunds are not provided without documentation from their healthcare provider. 

Each semester there will be a designated week for make-up classes which were rescheduled due to inclement weather or instructor cancellation.  Refunds will not be provided for classes which are rescheduled.  If classes are canceled and cannot be rescheduled, participants will receive a pro-rated refund based on the number of classes which were canceled. 

Group Fitness Class Passes

Within the 10 days of purchase of the Group Fitness Class Pass, members can cancel their registration and will be provided a prorated refund. 

After the 10th day of purchase of the Group Fitness Class Pass, members may request a prorated refund with documentation from their healthcare provider stating that they can no longer participate in Group Fitness Classes. Refunds are not provided without documentation from their healthcare provider.

Participants will not be refunded for classes canceled due to inclement weather or instructor cancellation unless the total number of canceled classes for the semester/summer exceeds 25% of the total number of scheduled classes.  In event of this scenario participants will receive a prorated refund. 

Emergency 0r Extended Closures

In the event of an Emergency or Extended Closure, the Department of Campus Recreation will base refunds on the guidelines outlined in the PWG Emergency and Extended Closures.